Frequently Asked Questions

 

THE BASICS

What kinds of workshops does Skill Exchange offer? 

Skill Exchange workshops fall primarily into three categories: traditional, handmaking, and self-reliance skills.  Our courses vary from cheese-making and knife sharpening to letterpress, wine education and chicken keeping. These skill-building workshops create opportunities to ask questions, think with our hands, and deepen our understanding of how things are made. Occasionally, we offer one-offs and special workshops that don't quite fit into these categories, but are fun and engaging all the same! Visit our workshops page for a list of our teachers, partners and collaborators.

Who are Skill Exchange workshops for? 

We offer intimiate in-person workshops, tastings, demonstrations and conversations for curious people of all ages to come together and learn new skills. Our workshops are often best suited for beginners and novices, however we frequently offer more advanced workshops. All workshop listings always have a detailed description that will indicate skill level.

A few of our workshops are specifically for the 21 + crowd, but we always specify that information in the workshop description.  If you are interested in bringing your child or teenager to one of our events, its best to email us directly to find out if it is a good fit.

Where is Skill Exchange located?

Skill Exchange is a travelling workshop series-- we operate workshops, events and private classes all over San Francisco. We are not tied to a specific location or workspace, so we are able to work within different communities and neighborhoods in the Bay Area. In the past we've held public events at StoreFrontLab, CCA, MakeShift Society, Pot + Pantry (now closed) and California Academy of Sciences.

How often do Skill Exchange workshops occur?

Our public pop ups and workshops occur only a few times a year. Want to know whats happening right now? Follow us on twitter, or sign up for our newsletter!

Can I suggest a workshop topic?

We'd love to hear from you, especially if you've got a great idea for a workshop or event. Many of our workshop topics come directly from community interests, so please, let us know what you'd like to see at Skill Exchange. Contact us on twitter or by email.

 

WORKING WITH US

I am a teacher, can I sign up to teach with Skill Exchange?

We're always expanding our workshop offerings, and love to work with local business owners, makers and entrepreneurs. If you've got a skill to teach, regardless of whether you have teaching experience, we'd love to hear from you. Our workshop offerings are based on community interest, and are primarily focused on traditional, handmaking and self-reliance skills. If you've got an idea,  send us an email.

Can I hire Skill Exchange for my next company party / team event / neighborhood gathering / birthday  / etc?

Skill Exchange is currently available for private events on a very limited schedule. We are however, always looking for great organizations to partner with! Contact us us to start the conversation about working with Skill Exchange.

How can I volunteer for Skill Exchange?

We frequently have volunteer opportunities for eager makers, students and supporters! if you'd like to spend some time behind the scenes with Skill Exchange and help out at one of our next events, email us with your availability and contact information. All volunteers attend workshops for free, along with other perks.

 

TICKETS

How can I get tickets to the next Skill Exchange event?

When available, tickets to public events are available on our ticket page. Tickets are often limited, and frequently sell out quickly. We start to publicize events at least one month before tickets are released. Tickets are always released during the week at 8AM, on the specific ticket-release date listed in the eventbrite workshop description. The best way to nab a ticket to a popular event is to follow us on twitter @Skill_Exchange for updates and subscribe to our newsletter for early ticket releases.

The event I want to attend is sold out. My name is on the waitlist, but how will I know if a ticket becomes available?

Tickets are released to the waitlist on a first-come, first serve basis. If you are next in line for a ticket, Eventbrite will email you at the email address you provided, and you'll have 2 hours to respond to claim your ticket. If we don't hear from you within that window, the next person on the list will be notified. 

I didn't get a ticket, or get on the waitlist for the next event, but I REALLY want to go to this workshop! Is there any way to get in to the event? Please?

We really try to accommodate as many people as possible at each event, but sometimes demand is very high for workshops. We often repeat popular workshops, so there many be more opportunities to get a ticket to the next event. Newsletter subscribers get early access to ticket releases, and updates on upcoming workshops. 

 

REFUNDS

I have a ticket, but can't attend the workshop I've signed up for. Can I get a refund?

Skill Exchange has a strict 72 hour refund policy. If you have purchased a ticket to an upcoming workshop and you are unable to attend, we are only able to offer refunds up to 72 hours in advance. No refunds are given with less than 72 hours until the event. 

If you are unable to attend the event, and there is less than 72 hours before the event, you are welcome to give your ticket to someone else. That person must check in at the door to indicate they are using your ticket, so we can check your name off the list.  If less than 72 hours to the event, we will happily try to work with you and offer your ticket to our waiting list, however cannot guarantee finding a replacement less than 48 hours prior to the event. 

I have a ticket, but can't attend the workshop. Can I get a credit / discount for a future class?

Unfortunately, we are unable to offer credits or discounts on public events. Our class schedule changes frequently and we can't guarantee that a similar class will be offered again within a 6-12 month period. 

I missed the workshop! Can I get a refund for my ticket?

Unfortunately, no-shows and late cancellations are not eligible for a refund for any of our workshops or events.